Jens Kjær Henneberg
Engineering Leader | Cloud & IoT | Building Teams that Drive Business Impact
Summary
CTO at Process Factory. Pragmatic servant leader with 20+ years in software engineering across cloud platforms (Azure, AWS, Google Cloud). Track record of building and scaling international teams, driving 75% cost reductions, 4x deployment speed, and measurable operational improvements.
Skills
Leadership & Strategy
- Building High-Performing Teams
- Platform Thinking
- Engineering Team Enablement
- AI-Augmented Development
- Strategic Technical Leadership
- Cost Optimization
Platform & DevOps
- Internal Developer Platforms
- Site Reliability Engineering
- CI/CD
- Terraform
- Observability
Cloud & Infrastructure
- AWS
- Azure
- Google Cloud
- Kubernetes
- Infrastructure as Code
Development & Architecture
- .NET / C#
- Software Architecture
- Microservices
- REST APIs
- Distributed Systems
Observability & Data
- Grafana
- Prometheus
- OpenTelemetry
- PostgreSQL
- Security
Domain Expertise
- Financial Services
- Payments
- Regulatory Compliance
- IoT Device Management
Work Experience(10)
Joining as CTO to lead the technology strategy and engineering organisation at Process Factory.
Returned to Scandinavia to lead the software engineering organisation at PayComplete, responsible for both cloud platform and device software for a global fleet of 30k+ cash management devices.
Leading 4 engineering teams (3 development, 1 SRE) with 20+ people across multiple locations
Added single-sign-on to SaaS product to unlock sales opportunities
Decommissioned legacy platform resulting in a 75% reduction in cloud costs
Reworked release process to reduce manual work by 90%
Established shared development standards and architectural principles across cloud and device teams, eliminating recurring integration conflicts
Set up bi-weekly meetings with stakeholders and support teams to keep engineering aligned with business needs and catch production issues before they escalated
Relocated to New Zealand for a planned family experience (20 months), serving as Principal Software Engineer to lead platform modernisation across the Phocas software suite, focusing on delivery speed, reliability, and operations.
Increased deployment frequency 4x by moving from monthly to weekly releases
Eliminated deployment downtime entirely (previously 1 hour per release)
Implemented feature flagging organisation-wide, enabling safer releases and faster rollbacks
Built observability platform and trained teams, significantly reducing time to diagnose and resolve production issues
Centralised logging across all teams, cutting troubleshooting time from hours to minutes
Joined as Technical Lead and was promoted to Head of Development after 4 months, reporting to the CTO and leading a team of 10 engineers working on a SaaS solution for Financial Consolidation.
Established nearshore development team in Warsaw, Poland, hiring 4 engineers within 6 months
Transformed existing Azure infrastructure to cloud-native architecture using AKS and microservices
Introduced infrastructure as code practices to improve deployment consistency
Reworked report generation API to significantly improve performance
Tech Lead roles across two teams: Regulatory Reporting (2015-2019) responsible for MiFID, EMIR, and Dodd-Frank reporting, and Payment Innovation (2020-2021) working on the Danske Bank Mobile Bank App back-end.
Built cloud platform used by multiple teams to accelerate development in regulated environment
Implemented distributed tracing, performance metrics, and continuous delivery across Trading Technology IT
Designed and maintained architecture for platform processing hundreds of thousands of trades daily
Migrated large codebase from mainframe to containerised .NET Core infrastructure
Led implementation of MiFID II Reporting platform
Implemented future-dated payment notifications in mobile banking app to comply with PSD2 requirements
Built subscription overview feature using Open Banking APIs to help customers track recurring payments
Developed microservices using ASP.NET Core deployed on OpenShift
At Edlund A/S I worked as a consultant at a number of large Danish financial institutions. Edlund develops and implements pension administration systems. I worked both on the core system, and as a developer at a number of customer sites.
Took university courses in Life Insurance Mathematics and Actuarial Science to better understand the business
I worked as a Senior .NET developer on a new pension administration system for PFA. I mainly worked on developing the mathematical parts of the system. I was responsible for requirement review and estimation.
Implemented business requirements quickly in a complex business environment
I was mathematical lead on a pension administration system implemented in .NET. I primarily worked on designing and implementing new PAL legislation.
Implemented system support for new legislation
I implemented a system for managing utility bills for real estate owned by DSB.
At EG I worked as a consultant for a number of large companies in Europe, including SimCorp where I worked on an in-house CRM system integrating with SimCorp Dimension.
Education(3)
- Life Insurance Mathematics
- Continuous Time Finance
- Insurance Accounting and Regulatory Legislation